RCVS Practice Standards Tier 2 Award
Vets On White Hart Lane Makes the Grade
We are delighted to tell you all that we have been awarded a Tier 2 Standard Small Animal Practice by the Royal College of Veterinary Surgeons. Tier 2 is the highest award available for a small animal practice like ours. The inspector was very complementary and we are thrilled to have received our certificate and plaque.
This is voluntary scheme that we really wanted to be part of. It was started in 2005 by the Royal College of Veterinary Surgeons. The scheme aims to establish a quality assurance framework to promote and maintain the highest standard of veterinary care, thus offering peace of mind to clients of accredited practices. Veterinary practices have to be inspected by an independent body to ensure they have reached certain standards.
Diagnostic and surgical facilities, hygiene and cleanliness, inpatient facilities, staff training, health and safety are just some of the things that are examined by the inspectors. In order to join the Practice Standards Scheme and become accredited, practices volunteer for rigorous inspection every four years and we will be subject to spot-checks in the meantime, so we have to keep on our toes. We are proud to tell you that we were doing everything that was required routinely anyway but it did require lots of paperwork to show and document it all. After much work (Simon and Katy have gone a little more grey) and then a few anxious months of waiting we were awarded our Tier 2 standard.
This will have no impact on the service you receive but we are delighted to be given this award and hopefully this will give our clients the peace of mind that the practice they use for their pets has been inspected by an independent body and has fulfilled high standards.